Authorized Seller Policy
1. Freshness Guarantee
- Authorized sellers ship directly from climate-controlled inventory within 30 days of production.
- This ensures product is sold within optimal freshness standards defined by Andersen's Crazy Candy.
2. Customer Satisfaction Guarantee
- Only purchases from authorized sellers are eligible for full refunds or replacements under our official satisfaction policy.
3. Tamper-Resistant, Branded Packaging
- Authorized sellers use only brand-approved packaging with tamper-evident seals and batch codes for safety tracking.
- We guarantee packaging integrity for all orders fulfilled by authorized sellers.
4. Exclusive Promotions & Loyalty Incentives
- Only authorized stores offer participation in promotions, bonus items, and brand loyalty programs.
5. Official Product Handling Standards
- All authorized sellers follow exact Andersen's Crazy Candy product storage, handling, and shipping standards to preserve the freeze-dried texture and flavor.
6. Authenticity & Version Control
- Products from authorized sellers are guaranteed to reflect the latest recipe versions, ingredient updates, and labeling requirements.
7. Customer Service from Brand Experts
- Authorized sellers provide customer support trained by Andersen’s Crazy Candy—ensuring accurate product information, allergy support, and order assistance.
8. Brand-Backed Returns & Issue Resolution
- Returns through authorized sellers are resolved directly by the brand or its trained representatives under Amazon’s return policies.